Ruth Szpunar and Eric Bradley coordinate PALNI collaboration and communication on Reference, Instruction, and Outreach activities and develop best practices. They also assist libraries in providing support, services, and product information for learning, teaching, and research, as well as ways to assess and demonstrate that impact. Eric Bradley is the Head of Research & Instruction for Goshen College's Good Library. Both Ruth and Eric are co-founders of Aestiva Solutions.
