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Transformative Website Style Guide: Accessibility

This guide offers practical advice on creating a transformative library website.

Recommended Resources

Recommended Tools

Accessibility & Accessibility Actions

For both legal reasons and effectively meet the teaching and learning missions of our institutions, accessibility must be considered and planned for during the website creation process.  Online services should also be reviewed for accessibility to ensure all users are able to complete required actions.


Recommended Actions:
  • Establish a policy statement about services for library users with disabilities.
  • Add a page to the website that promotes the library as an accessible, supportive using inclusive, person-first language, such as “accessibility services” rather than “disability services,” and “students with disabilities” rather than “disabled students.”
  • Before publishing your page, check it for compliance with Section 508 of the Rehabilitation Act, by using a page checking tool such as those in the "Recommended Tools" section of this page.
  • Collaborate with your local campus disability and accessibility support services, to create and maintain website content. Additional services may be identified and links to other campus support services may be appropriate for inclusion on the library page.
  • Identify an individual to serve as the official point of contact for library users needing help.
  • Identify services that the library offers specifically for users with disabilities. Include services using the social model as a framework, such as family friendly/gender neutral restrooms, off-campus access, and chat reference, which support patrons with a wide variety of accessibility needs.
The recommendations above are based on those identified in this publication:

Accessibility Services

In evaluating services for inclusion in your library accessibility page, you may want to refer to  peer libraries or the example pages in the ARL SPEC Kit. Elements to consider including on a library accessibility webpage gathered from the resources listed on this site and examining institution webpages include:
  • Policies (both library and campus-wide policies)
  • Links to campus disability office
  • Library contact information for library disability coordinator
  • 1:1 Library support (walkup, scheduled visit, chat, video, etc.)
  • Assistive Technologies :keyboards, screen readers, mice, other hardware and software (See Augsburg University Free/Low Cost Example in Recommended Resources)
  • Accommodations statements
  • Print digitization accessibility services
  • Media accessibility information
  • Location of  computer lab with assistive and accessible technologies or specific computers with assistive technologies
  • Collection retrieval assistance
  • Alternate research consultations via chat/online
  • Links to resources for disability studies
  • Building access - details of accessibility related building services
  • Library floor plan
  • Gender neutral bathrooms / lactation spaces
  • Accessibility options for library events/programs/exhibits
  • Library hosted accessibility services learning sessions
  • Library Accessibility Services
    • ILL
    • Home/dorm delivery service
    • Alternate media (eBook, Audiobook, etc.)
    • Scanning/OCR