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COVID-19: PALNI Service Continuation Planning Resources: Virtual Reference and Instruction

COVID-19 Planning

LibGuides for Remote Work

Many PALNI schools have created guides to connect their faculty, staff, and students to library resources. Here are a few of our favorites:

Saint Mary's
U Indy


Ideas for Virtual Reference:

Create a Zoom meeting for virtual study groups. Have a host in the meeting at all times, who can open breakout rooms for each group of students to hang out together.

Reach out to students who have previously visited the reference desk via e-mail or text.

Make a Reference Desk Manual.

Add a proactive chat widget to your website.


Ideas for Virtual Instruction:

Don't forget PALNI has pre-recorded videos you can use!

Goshen developed a LibGuide with instructions for heavily used resources.