OCLC ILL Reasons for No Recommendation for COVID-19 Closures or Inability to Fulfill materials:
Recently, several of you have asked our OCLC Resource Sharing Team to add a new Reason For No (RFN) that could be used specifically during the COVID-19 outbreak. This reason would allow you to respond no to ILL requests that your staff cannot supply because the item currently cannot be retrieved from the library for scanning.
Unfortunately, we cannot create this new RFN quickly. Instead, after consultation with the Atlas Team, both teams are recommending that your library supply the following RFN for this particular instance:
RFN = Preferred Delivery Time Not Possible
By using this seldom used RFN, your library can track and report the number of requests impacted during this extraordinary situation. It will also allow OCLC staff to track the impact across the membership. You would only use this RFN for those requests that made it past any deflection you recently created for physical material you cannot supply such as books, DVDs, and print serials.