On April 13th, 2018, the Information Needs Assessment Project Team visited Grace College and Seminary and conducted two of the methods (interviews and photo collage) in our toolkit. You can view the report from that visit here:
"Our biggest takeaway was mostly tied to creature comforts. Most of the study was conducted in the campus coffee shop. Students all mentioned how they liked to study there, but none of them 'mentioned actually drinking coffee.' But, water was mentioned as a 'must-have' when studying. We had water fountains on every floor of the library and 2 water coolers. They were both hidden away. One in the computer lab and one in the staff workroom on the main floor. In 2018 we decided to move the staff water cooler (filtered water) from the staff room to near the front door on the main level. It solved 2 problems for us. The 3rd-floor water fountain was broken, so the working main floor fountain replaced the broken one and the water cooler replaced the water fountain on the main floor near the entrance. It is heavily used. Students are often refilling their water bottles as they enter or leave the library. This was a goodwill move and a small inconvenience for staff.
Outlet availability was another 'must-have.' Our building is 50 years old and there are never enough electrical outlets. However, we have been mindful as we make mini-renovations of the necessity of addressing electrical needs. We have added power cord/outlet strips near desks including floor cord covers to reduce potential tripping hazards as needed.
The INAP provided the specific insight that allowed us to make purposeful decisions to meet students' desired study needs and wants."
"The experience was great (even without knowing the results) and my concerns about how much time it would require from us were unfounded.....per usual the POWER of PALNI was evident as I know there was a multiplied benefit for our small effort in surveying the studying preference of our students." - Tonya Fawcett